Oh boy, 2 geek posts in a row. Not good for Project Steev.
Well, the thing is, like I said I would do in my post yesterday, I went over to the colo to get my server. I had to reserve a Flexcar to get over there, which costs money, which was okay except it turned out to be all for nothing because they wouldn't let me take my machine until I paid them an extra $114!! They said their policy was 30 days notice, but I only gave them 14 days or something, so they alyre charging me the difference. WTF?! That's bullshit.
Well, luckily I don't need the damn thing, right away, at least. So I just told them to turn it off and I'd be back. I'm not going to pay. As soon as I can I'm going to talk to whoever can make the decision and reason with them, and if they won't cut me some slack I will spew righteous bad PR about them all over the place. I know several people who use them as an ISP or a colo.
I won't say the name of the company, because I won't badmouth them till they refuse to give me a break. They've been great up till now, the service has been excellent, but this just puts a bad taste on the last 2.5 years of being their customer.
Posted by steev at Agosto 31, 2005 05:08 PM